The process of reverse logistics becomes a key consideration for commercial management when thinking about the bottom line for the organisation.
For some industries, the return and redistribution of goods is part and parcel of the business. For others, this is a serious problem that has to be minimised at all costs
The underlying theme for all of these elements comes back to efficiency – how can the brand maximise its output from the ratio of input it undertakes.
Without that attention and investment from participants higher up in the commercial hierarchy, the company is left to react to unwanted surprises rather than being proactive about the cause of the concern to begin with.
Saving Company Money
The return on investment or ROI is the core reason why management will decide to place a higher focus on the process of reverse logistics operations. When operators have to run through this exercise, they have to engage their couriers, pay for repairs or replacements and pay for the added shipping back to the client. For those enterprises who make progress on this front, they are reducing their overheads and saving cash for the short and long-term.
Improving Accountability Measures
Whether it is the remanufacturing of goods to the inspection process or the marketing and distribution sectors of the company, investing in reverse logistics allows a business to hold employees and partners to account. Especially for those larger organisations with multiple tiers of expertise, it can be difficult to ascertain which …